100 Night Trial
Your mattress is a long-term investment in your comfort and health. We want to make sure you are happy with your new mattress for years to come. My Green Mattress offers a 100-night trial with an opportunity to exchange or return your mattress at any time during the trial period. We accept one return or exchange per household. Should you decide to make an exchange, you will be charged the difference of the cost of the new mattress.
Bedding is not covered under this sleep trial. Customers have one week from delivery of bedding (including pillows, sheets, & mattress protectors) to return. Customer is responsible for shipping fees back to our facility in addition to a $25 return fee per item.
The platform beds offered on our website are manufactured by an outside company. As a result we must charge a $49 return fee for any platform beds and they must be sent back to us in original packaging with all parts included.
- We ask that you give our mattresses up to 100 nights, starting from delivery date.
- Still not in love? Use one of our "Contact Us" links to initiate the return.
- Refunds will be paid in full upon successful donation of the mattress to a reputable charity, with proof of donation (receipt and photo).
- Our team will assist you in locating a charity.
- Our return policy covers purchases made directly from My Green Mattress and excludes other sales channels, wholesalers or resellers.
- Mattresses purchased outside of the contiguous United States (including Hawaii and Alaska) may require additional help on part of the customer to locate a reputable donation source prior to issuing refund.
- Returns and exchanges are limited to one per household.
- Custom-designed mattresses or mattresses with custom firmness level requests are final sale and not eligible for return or exchanges. Our mattresses are designed with a specific purpose in mind and although we can accommodate most requests, we can not extend the same sleep trial as our other mattresses for special requests.